Cost-effective Productivity and Collaboration for enterprises and startups.
Summary
As part of our App-Z ecosystem, App-Z Tracker is a powerful, lightweight ticketing system designed to streamline issue tracking and collaboration. Built on the robust open-source foundation of Mandus-BT, App-Z Tracker is customized to meet the needs of modern enterprises seeking to eliminate technical debt. Its integration with the App-Z ecosystem ensures seamless functionality and enhanced productivity across teams, empowering organizations to manage tasks efficiently and effectively.
Features
- Simplified Ticket Management:
- Create, assign, and track issues with an intuitive user interface.
- Categorize tickets by priority, status, and project for easy navigation.
- Custom Workflows:
- Configure workflows to match your organization’s unique processes.
- Support for Kanban boards and agile methodologies.
- Collaboration Tools:
- Enable team discussions directly on tickets.
- Commenting and file attachment support to enhance context-sharing.
- Integrated Notifications and Escalations:
- Slack and Microsoft Teams Integration: Notify and update teams directly through their collaboration tools, ensuring no ticket or update is missed.
- Twilio and Zapier Integration: Automate incident escalations and notifications, ensuring timely alerts for critical issues.
- Search and Reporting:
- Advanced search filters to find tickets quickly.
- Generate reports to track performance and progress over time.
- Secure and Scalable:
- Enterprise-grade security with role-based access control.
- Scalable architecture designed for small teams and large organizations alike.
- App-Z Integration:
- Seamlessly connects with App-Z’s CI/CD pipelines, observability tools, and automation frameworks.
- Tracks and resolves issues directly related to infrastructure and application deployments.
Benefits
- Eliminate Technical Debt: App-Z Tracker ensures faster resolution of issues, allowing teams to focus on modernizing and optimizing applications.
- Boost Team Productivity: Custom workflows and integrated notifications keep everyone aligned and reduce manual overhead.
- Improve Collaboration: Integration with Slack and Microsoft Teams enhances communication, ensuring teams stay updated and connected without leaving their workspace.
- Ensure Timely Incident Response: Automated escalations through Twilio and Zapier guarantee critical issues are addressed promptly, minimizing downtime and disruptions.
- Enhance Transparency: Real-time tracking and detailed reporting provide visibility into project status and team performance.
- Reduce Costs: Open-source foundation ensures cost-effectiveness, while integration with the App-Z ecosystem reduces redundancy.
- Scalable for Growth: Supports businesses of all sizes, ensuring scalability as your organization expands.
App-Z Tracker is a powerful addition to our App-Z ecosystem, ensuring your organization’s workflows are agile, transparent, and optimized for success. Contact us at sales@ecloudcontrol.com to learn more or schedule a demo.
Hosting Options: On-premesis, AWS, Azure, Google Cloud, Oracle Cloud, Akamai and more.
About the Author
Pradeep Chandran
Lead Cloud Dev-Ops Engineer | Cloud Control
Lead Cloud DevOps Engineer with more than five years of experience in supporting, automating, and optimizing deployments to hybrid cloud platforms using DevOps processes, CI/CD, containers and Kubernetes in both Production and Development environments.
